Terms & Conditions

Welcome to MCY Digital Marketing. These Terms & Conditions (“Terms”) govern your use of our website (mcydigital.com) and the marketing services we provide. By accessing our Site or engaging our services, you agree to these Terms.

MCY Site Services, LLC d/b/a MCY Digital Marketing (“we,” “us,” or “our”) provides digital marketing services to sanitation industry operators across the United States.

SERVICES PROVIDED

We offer the following digital marketing services:

• Local SEO and service-area website design and development
• Google Business Profile setup, optimization, and management
• Review generation systems
• Google Ads campaign management
• Workflow automation and customer communication systems

Our services are tailored to operators in four primary industries: restroom trailer rentals, roll-off dumpster rentals, portable toilet rentals, and septic pumping services. We do not provide services outside the sanitation industry vertical or outside the United States.

ELIGIBILITY

You must be at least 18 years of age and legally able to enter into contracts to engage our services. By submitting an inquiry, requesting a consultation, or entering into a service agreement, you represent that you meet these requirements. Use of our Site, services, and SMS program is intended solely for adults aged 18 and older.

INQUIRIES AND CONSULTATIONS

Submitting an inquiry, requesting a free report, or scheduling a consultation does not create a service agreement or obligation on either party. Service engagements are governed by a separate written service agreement executed between MCY Digital Marketing and the client.

SERVICE AGREEMENTS, PRICING, AND PAYMENT

Specific service deliverables, pricing, payment terms, and project scope are defined in a separate written service agreement executed with each client. The Terms on this Site do not constitute a binding service agreement for any specific deliverable.

For active clients:

• Service fees, payment terms, and billing schedules are governed by your individual service agreement
• We accept payment via methods specified in your service agreement
• Late payments may incur fees as outlined in your service agreement
• Any disputes regarding billing should be raised in writing within 30 days of invoice date

INTELLECTUAL PROPERTY

Unless otherwise stated in a written service agreement:

• Final deliverables produced by us for a client become the property of the client upon final payment
• We retain the right to use anonymized case studies, performance metrics, and creative work in our portfolio and marketing materials
• We retain the right to display client logos and reference engagements in marketing materials, unless specifically prohibited in the service agreement
• Software, platforms, frameworks, and proprietary methodologies used in service delivery remain our intellectual property

CLIENT RESPONSIBILITIES

For our services to be effective, clients are responsible for:

• Providing accurate and complete business information
• Granting access to necessary accounts (Google Business Profile, advertising platforms, website hosting, etc.) when required for service delivery
• Responding to communications and approval requests in a timely manner
• Complying with all applicable laws and regulations in their business operations
• Maintaining adequate budget for advertising spend separate from service fees (advertising platforms such as Google Ads bill clients directly)

NO GUARANTEED RESULTS

Digital marketing involves variables outside our control, including search engine algorithms, competitor behavior, market conditions, and consumer demand. While we work diligently to produce results aligned with each client’s goals, we do not guarantee specific outcomes including but not limited to search rankings, lead volume, conversion rates, advertising performance, or revenue impact.

Past performance with other clients does not guarantee future results. Any performance data, testimonials, or case studies referenced on our Site reflect specific client situations and results may vary.

MCY DIGITAL MARKETING SMS PROGRAM TERMS

Program Name: MCY Digital Marketing SMS Program

Program Description: MCY Digital Marketing operates a transactional SMS program that sends consultation, inquiry, and service notifications to prospects and clients who have opted in. This is a non-marketing program. We do not send promotional, advertising, or general marketing content via SMS.

Messages sent through this program include, but are not limited to:

• Consultation scheduling confirmations and reminders
• Free report delivery notifications
• Responses to inquiries submitted through our Site
• Account and service updates for active clients
• Project milestone and deliverable notifications

Expected message frequency: Varies based on engagement activity. Typically 1 to 4 messages per active inquiry or project milestone.

Opt-In: Prospects and clients opt in by checking the SMS consent checkbox at the contact form (mcydigital.com/contact) or when requesting a free report, or by providing verbal consent during a phone call or scheduled consultation. The consent checkbox is unchecked by default and is not required to submit the form. Consent is not a condition of service.

Opt-Out (Reply STOP): To opt out of SMS messages at any time, simply reply STOP to any text message you receive from MCY Digital Marketing. You may also reply with any of these keywords: UNSUBSCRIBE, CANCEL, END, or QUIT. After opting out, you will receive a final confirmation message and will no longer receive SMS communications from us.

Additional Opt-Out Methods:

• Call (832) 482-9422 and request removal from SMS notifications
• Email hello@mcydigital.com with an opt-out request

Rejoining: To resume SMS communications after opting out, you may re-opt in through any of the methods listed in the Opt-In section above.

Help (Reply HELP): For support with our SMS program, reply HELP to any message, call (832) 482-9422, or email hello@mcydigital.com.

Message and Data Rates: Message and data rates may apply to any SMS messages you receive from or send to MCY Digital Marketing. These rates are determined by your mobile carrier and are not charged by MCY Digital Marketing. Standard carrier rates for text messages will apply per your mobile plan. Check with your mobile carrier for details on your plan.

Carrier Liability: MCY Digital Marketing and participating mobile carriers are not liable for delayed or undelivered SMS messages. Message delivery is subject to the effective transmission from your network operator and is outside the control of MCY Digital Marketing. We cannot guarantee delivery of all messages, and we are not responsible for:

• Messages delayed or not delivered due to carrier issues
• Messages filtered as spam by your carrier
• Messages not received due to device, network, or service interruptions
• Any charges incurred as a result of receiving our messages

Compliance with Industry Standards: Our SMS program is operated in compliance with the CTIA Messaging Principles and Best Practices, the Telephone Consumer Protection Act (TCPA), and applicable state and federal regulations governing commercial text messaging.

For full SMS program details, see our SMS Policy.

LINKS TO PRIVACY POLICY

Your use of our services and SMS program is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

The Privacy Policy includes important information about:

• How we collect and use personal information
• How we protect your data
• Your rights regarding your information
• Our commitment to not sharing mobile opt-in data with third parties

LIMITATION OF LIABILITY

To the fullest extent permitted by law, MCY Digital Marketing’s liability for any claim arising out of or related to our services is limited to the amount paid by the client for the specific service in question during the three months preceding the claim. We are not liable for indirect, incidental, consequential, special, or punitive damages, including but not limited to lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility of such damages.

INDEMNIFICATION

You agree to indemnify and hold MCY Digital Marketing harmless from any claims, damages, or expenses (including reasonable attorney’s fees) arising from your use of our services, your business operations, your violation of these Terms, or your violation of any applicable law or third-party right.

GOVERNING LAW AND VENUE

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising from these Terms or our services shall be resolved in the state or federal courts located in Montgomery County, Texas.

ELECTRONIC SIGNATURES

You agree that electronic signatures, acceptance of Terms via form submission, and SMS/email acknowledgments constitute valid and binding agreements under the Texas Uniform Electronic Transactions Act.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The “Last Updated” date reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated Terms.

CONTACT

MCY Site Services, LLC d/b/a MCY Digital Marketing
Email: hello@mcydigital.com
Phone: (832) 482-9422
Website: mcydigital.com